Having worked at a small food store for two years,I thought I had become successful at what our manager called "customer relations".I firmly believed that a friendly smile and an automatic "sir", "madam", "thank you" and "sorry" would see me through any situation.But on a Christmas night an old woman shook my belief that such a glib response(巧言应对) could smooth over any difficulty while dealing with other human beings.
The moment she entered the store,the woman presented a sharp contrast to our shiny store with its bright lighting and neatly arranged shelves.Walking as if each step were painful,she slowly pushed open the glass door.On such a zero-degree night,she was wearing only a faded print dress,a thin sweater too small to button,and black slippers with the backs cut out to expose heels.There were no stockings or socks on her blue-veined legs.
After walking around the store for several minutes,the old woman stopped in front of the rows of canned vegetables.She looked at the row of cans,finally picked up a can of corn and stared at the label.At that point,I decided to be a good and polite employee and asked her if she needed help.As I stood close to her,my smile became harder to maintain.An unpleasant smell of sweat rose from her torn clothing.
"I need some food," she muttered in reply to my bright "Madam,can I help you?"
"Are you looking for corn,madam?"
"I need some food," she repeated,looking down at the can in her hand, "Any kind."
"Well,the can of corn is ninety-five cents.jye.ai." I said in my most helpful voice. "Or if you like,we have a special on bread today."
After a short pause,she lifted her head and said, "But I can't pay."
For a second,it was on the tip of my tongue to tell her that she could take the corn.
注意:
1.所续写短文的词数应为150左右;
2.至少使用5个短文中标有下划线(-)的关键词语;
3.续写部分分为两段,每段的开头语已为你写好;
4.续写完成后,请用下划线(-)标出你所使用的关键词语。
Paragraph 1:
Then the employee rules flooded into my mind:Remain polite but do not let the customers get the best of you.
________
Paragraph 2:
Moments after she left,I rushed out of the door with the can of corn.
________
【考点】读后续写.
【答案】Then the employee rules flooded into my mind:Remain polite but do not let the customers take control of you.At the thought of that,I managed a friendly smile and automatically blurted out, "I'm sorry,madam,but I can't give away anything for free." Hearing this,the old woman nodded her head,her face darkened and eyelids dropped.Unwillingly,she put the can back on the shelf,shuffled past me toward the door and vanished into the distance.It was at that moment that a ripple of regret welled up inside me.How I wished I hadn't said those words! (81词)
Moments after she left,I rushed out of the door with the can of corn.Fortunately,the gaunt figure of the old woman was still in sight.I went running up to her. "Madam,merry Christmas!" said I,thrusting the can of corn into her blue-veined hand.For a second,I could feel that her hand quivered.Without waiting for her reply,I just waved her goodbye before trotting straight away.For the rest of my shift,the image of the woman constantly reminded me that while dealing with other human beings,it was sincere concern rather than a glib response that could smooth over any difficulty. (92词)
Moments after she left,I rushed out of the door with the can of corn.Fortunately,the gaunt figure of the old woman was still in sight.I went running up to her. "Madam,merry Christmas!" said I,thrusting the can of corn into her blue-veined hand.For a second,I could feel that her hand quivered.Without waiting for her reply,I just waved her goodbye before trotting straight away.For the rest of my shift,the image of the woman constantly reminded me that while dealing with other human beings,it was sincere concern rather than a glib response that could smooth over any difficulty. (92词)
【解答】
【点评】
声明:本试题解析著作权属菁优网所有,未经书面同意,不得复制发布。
发布:2024/4/20 14:35:0组卷:6引用:2难度:0.5
相似题
-
1.阅读下面材料,根据其内容和所给段落开头续写两段,使之构成一篇完整的短文。
I grew up in a poor family with six brothers,three sisters,my father and mother.We had little money and few goods,but plenty of love and attention.I was happy and energetic.I understood that no matter how poor a person was,he could still afford a dream.
My dream was athletics.By the time I was sixteen,I could throw a ninety-mile-per-hour fastball and hit anything moving on the football field.And I was so lucky that my high-school coach was Ollie Jarvis,who not only believed in me,but often told me "Dream is priceless".However,when I was about to get off the ground,one particular incident happened,which almost ruined my long-held dream.
It was the summer holiday in senior two and a friend recommended me for a summer job.I was offered ﹩12.25 per hour.Compared with the average ﹩3.5,that was a big sum.I was so excited,because this meant a chance for money in my pocket,certainly money for a new bike and new clothes,and the start of savings for a house for my mojye.air.The prospect(前景)of the job was inviting,and I wanted to jump at the opportunity.
Then I realized I would have to give up summer baseball training to handle the work schedule.I didn't dare to tell my coach,I thought of the advice my mother often gave me when I lacked courage, "If you make your bed,you have to lie in it. "I decided to talk to my coach in person.After all,my dream of buying my mom a house and having money in my pocket was worth facing his disappointment to me.
注意:
1.续写词数应为150字左右。
2.请按如下格式在答题卡的相应位置作答。
I gathered my courage and knocked at his door.________
That question reminded me of what my coach used to say.________发布:2025/1/1 18:0:1组卷:2引用:3难度:0.4 -
2.Jenny was the only child in her home.She had a quarrel with her mother that afternoon and she ran out of the house angrily.
She couldn't help weeping sorrowfully when she thought of the scolding from her mother.Having wandered aimlessly in the street for hours,she felt a little hungry and wished for something to eat,but it was not even possible for her,since she had nothing with her.She stood beside a stand for a while,watching the middle-aged seller busy doing his business.However,with no money in hand,she sighed and had to leave.
The seller behind the stand noticed the young girl and asked, "Hey,girl,you want to have the noodles?
"Oh,yes…,but I don't have money on me…" she replied.
"That's nothing.I'll treat you today," said the man. "Come in."
The seller brought her a bowl of noodles,whose smell was so attractive.
As she was eating,Jenny cried silently.
"What is it?" asked the man kindly.
"Nothing,actually I was just touched by your kindness!" said Jenny as she wiped her tears. "Even a stranger on the street will give me a bowl of noodles,while my mother,drove me out of the house.She showed no care for me.She is so merciless compared to a stranger!!"
Hearing the words,the seller smiled, "Girl,do you really think so?I only gave you a bowl of noodles and you thanked me a lot.But it is your mother who has raised you since you were a baby.Can you number the times she cooked for you?Have you expressed your gratitude to her?"
Jenny sat there,speechless and numb with shock?she remembered Mother's familiar face and weathered hands. "Why did I not think of that?A bowl of noodles from a stranger made me feel indebted,but I have never thanked my mum for what she has done for me."
On the way home,Jenny made up her mind to make an apology to her mother for her rudeness as soon as she arrived home.
注意:
1.续写词数应为150左右;
2.请按如下格式在答题卡的相应位置作答。
Approaching,the doorway,Jenny took a deep breath.__________.
A gentle touch on her hair called her mind back.__________.发布:2025/1/1 18:0:1组卷:13引用:7难度:0.2 -
3. One day,when I was a first-year student in high school,I saw a kid from my class walking home from school.His name was Kris.It looked like he was carrying all of his books.I thought to myself,"Why would anyone bring home all his books on a Friday?He must really be a nerd(书呆子)."
I had quite a weekend planned(parties and a football game with my friends),so I shrugged my shoulders and went on.As I was walking,I saw a gang of kids running toward him.They ran at him,knocking all his books out of arms and tripping him so he landed in the dirt.His glasses went flying,and I saw them land in the grass about ten feet from him.He looked up,and I saw terrible sadness in his eyes.
My heart went out to him.So I jogged over to him,and as he crawled around looking for his glasses,I saw tears in his eyes.As I handed him his glasses,I said,"They are bad guys!They really should be punished."He looked at me and said,"Hey,thanks!"There was a big smile on his face.It was one of those smiles that showed real gratitude.
I helped him pick up his books and asked him where he lived.As it turned out,he lived near me,so I asked him why I had never seen him before.He said he had gone to a private school before.I would have never hung out with a private school kid before,but we talked all the way home,and I carried his books.
注意:
(1)续写词数应为150左右;
(2)请按如下格式在答题卡的相应位置作答。
He turned out to be a pretty cool kid.________
We always hung out on weekends,and the more I got to know Kris,the more I liked him._______发布:2025/1/1 18:0:1组卷:2引用:2难度:0.5