When answering the phone，it is important for you to have polite and friendly manners.But do you know how to answer the phone properly？Here are some suggestions for you.
    First，it is best to answer the phone after 2 or 3 rings.If you let it ring more than 3 times，the caller may become impatient and think you're not available now.If you pick up the phone after the first ring，the caller may not have enough time to organize his/her thoughts.
    Second，it is necessary to answer the phone in a quiet environment.If you're in a loud environment，move somewhere quieter so that you can hear the caller，and the caller can hear you too.
    After picking up the phone，greet the person politely first.If you don't know who is calling，you can first say "Hello" and give your name.And then nicely ask who's calling.Once the caller has introduced himself/herself，you can address（称呼）the caller properly.If you know who is calling，feel free to say something like "Hi!How are you today？"
    Don't talk to other people if you're having some food.Take the time to swallow（咽下）it before answering the phone.In fact，you're not supposed to speak with your mouth full at any time.Even when you're talking to a friend，he/she may have a hard time understanding you.

（1）When is the right time to answer the phone after it rings？

After 2 or 3 rings.

After 2 or 3 rings.

（2）Why is it necessary to answer the phone in a quiet place？

Because you can hear the caller，and the caller can hear you too.

Because you can hear the caller，and the caller can hear you too.

（3）What should we do first after picking up the phone？

Greet the person politely.

Greet the person politely.

（4）How can we greet the caller if we know him/her？

We can feel free to say something like "Hi!How are you today？"

We can feel free to say something like "Hi!How are you today？"

（5）What will happen if we answer the phone with our mouth full？

The caller may have a hard time understanding you.

The caller may have a hard time understanding you.