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691．
the latest technology in hand China has joined other nations on several expeditions to explore the Arctic in recent years.发布：2024/5/23 20:38:36组卷：2引用：1难度：0.7692．We first build up a detailed
（简介）of our customers and their requirements.发布：2024/5/23 20:38:36组卷：1引用：1难度：0.9693．I can hardly imagine Peter
（sail） across the Atlantic Ocean in five days.发布：2024/5/23 20:38:36组卷：7引用：1难度：0.9694．
（逐渐）减少；消失发布：2024/5/23 20:38:36组卷：2引用：1难度：0.9695．Hotels should be as good as their guests think they are.Guest satisfaction is quite important to any hotel.（1）
And even in many cases they will have to go above and beyond to impress the guests.
（2）
In today's world where everything is available on the Internet，customers tend to get their first information about the hotels online.The guest experience begins long before they arrive at the front desk to check in.
Know your customers.
Customer satisfaction is more than just a smile when you greet them.Knowing the customer base is what matters the most.Connect with your guests before they arrive at the front desk. （3）It will help the hotel to add some touches and details that personalize the guest experience.
Train your staff.
（4）A staff well-trained in dealing with the complaints，but more importantly avoiding them in the first place，will do better overall.Your employees must be friendly，welcoming and approachable.
Respond to guest feedback（反馈）.
The hotel industry can be a tough one with requests and complaints coming in online，by email，phone or in perjye.ain.So it's important to actively respond to guest feedback. （5）
A.Use social media to learn more about them.
B.A good website improves the customer experience.
C.Hotels need to provide the guests experience as promised.
D.It's a must-have service that all guests expect when they arrive.
E.Every member of the hotel plays a significant role in the guest experience.
F.You can't make each person who stays in the hotel feel like they are at home.
G.When you do this，you are showing other travelers that you value the opinion of your guests.发布：2024/5/23 20:38:36组卷：5引用：1难度：0.5696．
向……祈祷发布：2024/5/23 20:38:36组卷：1引用：1难度：0.7697．
she spokeI recognized she was Mary.
直到她开口说话我才认出她是玛丽。发布：2024/5/23 20:38:36组卷：1引用：2难度：0.7698．The market
（stretch） all the way along the street.发布：2024/5/23 20:38:36组卷：3引用：2难度：0.7699．From the evidence I must
you are wrong.
从证据看，我敢断定你错了。发布：2024/5/23 20:38:36组卷：1引用：2难度：0.7700．Dawn Sinclair graduated from college several years ago.She had been a successful model and （1）
（enjoy） much popularity in the modeling world.But she gradually grew tired of being so busy and wanted to gain some new experiences in life. （2），when she started trying to find another type of job，she found in interview after interview that a knowledge of computers was a must to（3）（employ）.Dawn had always been afraid of learning about computers（4）in college—our school didn't require the students to learn about computers at that time—but she managed to get a degree（5）ever using a computer.Finally，after months'（6）（fail） in securing a job，she had to admit that to avoid （7）（learn） computer skills hadn't been a good idea.Therefore，she enrolled（报名）in a computer course at（8）adult vocational（职业的）school.（9）（surprise），although she had been afraid of learning computer，she developed a liking for computers（10）much that after about a year she opened her own computer- based business.发布：2024/5/23 20:38:36组卷：4引用：0难度：0.9
